Privacy Policy
Ocean House Zandvoort attaches great importance to the protection of your personal data. This privacy policy explains what data we collect, why we use it and what your rights are. We process personal data in accordance with the General Data Protection Regulation (GDPR).
Download privacy statement (PDF) ↓1. Data controller
Ocean House Zandvoort, Brederodestraat 44, 2042 BG Zandvoort, the Netherlands. E-mail: info@oceanhousezandvoort.com — Phone: +31 (0)23 792 04 92.
2. What data do we process?
• Identification data: name, address, date of birth, ID document (only at check-in) • Contact details: e-mail, phone number • Reservation and payment data • Preferences during your stay • Technical data when visiting our website (IP address, cookies)
3. Why do we use your data?
• To process your reservation and stay • To communicate about your booking • To comply with legal obligations (e.g. guest register) • To improve our services • With your consent: to send newsletters or offers
4. Legal basis
We process data based on the performance of the agreement, a legal obligation, your consent or our legitimate interest.
5. Sharing with third parties
We only share data with parties needed to deliver our services, such as our booking engine (Mews), payment providers and the municipality (tourist tax/guest register). We have data processing agreements with these parties.
6. Retention periods
We do not keep personal data longer than necessary. Booking and invoice data are kept for 7 years in line with tax legislation. Identification data from the guest register is kept for the statutory period.
7. Security
We take appropriate technical and organisational measures to protect your data against loss or unauthorised access.
8. Cookies
Our website uses functional and analytical cookies. We ask for your consent before placing tracking or marketing cookies.
9. Your rights
You have the right to access, correct, delete, restrict or transfer your data and to object to processing. Send a request to info@oceanhousezandvoort.com. You may also lodge a complaint with the Dutch Data Protection Authority.
10. Changes
We may update this privacy policy. The most recent version is always available on this page.